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What our customers say about us!
All our customers are invited to share their experience of our service |
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All the information below has been sent to us through our Customer feedback form and is guaranteed to be true and genuine, proof available for inspection. |
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| Customers Name |
James Devine |
Customer's Comments |
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How can we improve? |
| Company / Organisation |
Medway NHS Trust |
The service was brilliant on every occassion. Always PC carried out a support warranty for 18 months for over 100 employees.
Andy and the team are friendly, very quick at responding and the feedback has been excellent from our staff - many will use Always PC in the future |
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| How quickly did we solve your problem? |
Very Fast |
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| What did you think of our charges? |
Very Reasonable |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Support Warranty for 18 months |
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| Customers Name |
Heather Webster |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Fast |
Very fast response to my initial call, with an engineer calling in a matter of hours. As somebody who's more than a little ignorant when it comes to IT, Andy's patient and non-patronising approach was much appreciated. Laptop was returned in no time at all and, more importantly, in full working order!In my opinion, Always PC offers a friendly, fast and efficient service from start to finish |
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| What did you think of our charges? |
Competitive |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Re-installation of Windows |
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| Customers Name |
Janis Frankham |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Fast |
Enquiry and repair handled in a quick and efficient manner - no improvements needed |
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| What did you think of our charges? |
Competitive |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Laptop Repair - Screen |
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| Customers Name |
Rosa Fearria |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Very Fast |
The service was faultless. I needed a fast repair and was able to get the laptop looked at and repaired within 3 hours of my telephone call at a very reasonable cost....and with a friendly, non-patronising attitude! |
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| What did you think of our charges? |
Very Reasonable |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Laptop Repair |
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| Customers Name |
Coral Jane |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Very Fast |
Reliable, friendly and efficient. |
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| What did you think of our charges? |
Very Reasonable |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Cleaning & Maintenance |
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| Customers Name |
Robert Fairweather |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Very Fast |
I found Always PC to be very efficient with a prompt & couteous service.
My laptop is now restored to it's former glory & your added assistance and advice was very helpfull. Many thanks. |
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| What did you think of our charges? |
Very Reasonable |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Virus & Spyware Removal |
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| Customers Name |
Linda Wells |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Very Fast |
Service was fantastic and all my problems were resolved quickly. |
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| What did you think of our charges? |
Very Reasonable |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Health Check |
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| Customers Name |
John Richards |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Fast |
I cannot fault the service. Andy was most helpful and gave me some valuable information.
I cannot think of anything to improve the service. Many thanks. |
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| What did you think of our charges? |
Competitive |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Cleared PC of Bugs etc. |
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| Customers Name |
Nick Helm |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Very Fast |
Up and running again within 2 days
Very happy! |
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| What did you think of our charges? |
Fair |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Windows system error |
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| Customers Name |
Susan Allatt |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Very Fast |
Excellent service.
Very fast. Would definitely use the service again. |
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| What did you think of our charges? |
Fair |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Laptop Repair |
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| Customers Name |
Helen Campbell-MacDonald |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Fast |
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| What did you think of our charges? |
Fair |
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| Would you use our services again? |
Probably |
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| Would you recommend us to a friend? |
Probably |
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Service Received: |
Data Recovery |
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| Customers Name |
Connie Keenan |
Customer's Comments |
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How can we improve? |
| How quickly did we solve your problem? |
Very Fast |
Service was everything I wanted and everything I expected. I was looking for a company that wouldn't charge me just to look at the laptop and tell me straight what was wrong and Andy did just that. |
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| What did you think of our charges? |
Very Reasonable |
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| Would you use our services again? |
Definitely |
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| Would you recommend us to a friend? |
Definitely |
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| Service Received: |
Laptop Repair |
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